Omnichannel Interaction Hub
Component detail within Contact Center.
Life Sciences IndustryCommercial and Market IntelligenceContact CenterLocal App Surface Available
Overview
Omnichannel Interaction Hub is a core component of Contact Center, aligned to the commercial and market intelligence capability area.
Component Positioning
- Parent solution: Contact Center
- Industry context: Life Sciences Industry
- Category context: Commercial and Market Intelligence
- Mapped local app: Gen AI Hub
- External app: Not configured